New Patient Coordinator (Pilsen)

Description

About us

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.

We are looking for team members who are passionate about high-quality care and align with our Core Values:

If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.

Job Description

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to

Taking clear x-rays.

Taking clear photos.

Taking accurate scans for retainers.

Assisting in sterilizing equipment.

Maintaining clean working environment (not limited to picture & X-ray area).

Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.

Assist in meeting and/or exceeding monthly and annual clinic goals.

Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.

In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.

Participate in Marketing Events

Other tasks as assigned.

Requirements

High School Diploma/ GED

New Patient Coordinators should have the ability to work independently, and in a team setting.

Computer skills

New Patient Coordinators should have the ability to travel & transport self to other practice locations.

Minimum 6 months Chairside experience.

Bilingual - Spanish

Working Hours/ Location

Monday – Wednesday 8:45am – 5:00pm

Thursday & Friday 6:45am – 3:00pm

2 Saturdays per month

Two 9:45am-6:00pm shifts per month

2235 W Cermak Rd Chicago, IL 60608

Travel required to Bucktown, Avondale , West Loop, Lakeview and Old Town clinics for training and coverage

Full time

Rate of pay - $17.05/hour

Benefits (for our full-time employees)

Paid Training

Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)

Clinical Bonuses

Paid Time Off

Holiday Pay

Medical, Dental, Vision, and Life Insurance

Transit Reimbursement - Commuter Account

Free and discounted Orthodontic Treatments