Sr Principal Consultant – Financial Services – NetSuite Advanced Customer Support (ACS) - Managed Services
Oracle · United States
- Pay — up front
- $87k–$187k
- Level
- Senior
- Location
- Remote
- Apply via
- Oracle
About the role
If you're a senior-level NetSuite consultant with experience helping Financial
Services organizations drive operational excellence, business transformation,
regulatory readiness, and client success, and you're excited about the
opportunity to help customers harness the power of AI to transform how they
operate, NetSuite ACS is the place for you!
Oracle NetSuite's Advanced Customer Support (ACS) team is seeking a seasoned
consultant with expertise supporting Financial Services organizations, including
Consumer & Commercial Financial Services firms, specialty finance organizations,
lending institutions, payment and financial technology providers, wealth and
asset management firms, Investment Banks, Private Equity firms, venture capital
organizations, and other financial institutions. Experience helping customers
optimize financial operations, compliance, reporting, portfolio management, and
operational processes within highly regulated environments is highly valued.
This direct hire position can be home office based in most major US and Canadian
cities and requires minimal travel, as appropriate.
Oracle NetSuite's Advanced Customer Support (ACS) team goes beyond traditional
support by serving as a strategic partner in our customers' long-term success.
Through a combination of industry expertise, business process consulting,
technical guidance, and AI-powered innovation, we help customers continuously
evolve their NetSuite environment, unlock new efficiencies, accelerate growth,
and maximize the value of their investment. Our consultants work alongside
customer leadership teams to identify opportunities, solve complex business
challenges, and turn strategic objectives into measurable business outcomes.
As part of the ACS team, this role will help Financial Services customers
optimize NetSuite across core financial management and accounting processes,
including multi-subsidiary and multi-currency operations, financial close,
budgeting, tax management, cash application, bank reconciliation, revenue
recognition, compliance, regulatory and investor reporting, and financial
analytics. Consultants will advise customers on business process optimization
across record-to-report, order-to-cash, procure-to-pay, project accounting,
portfolio operations, and integration strategies while leveraging
SuiteAnalytics, reporting, workflows, and automation to improve operational
efficiency.
Successful consultants are expected to bring deep functional expertise across
NetSuite financial capabilities, including financial reporting, saved searches,
dashboards, SuiteAnalytics, custom workflows, approvals, security and roles,
advanced accounting features, and system configuration. Experience supporting
integrations, payment processing, SuiteTalk web services, AI-powered
capabilities such as NetSuite Prompt Studio and AI Connector, and emerging
automation technologies is highly desirable. The ideal candidate combines strong
consulting skills with a deep understanding of Financial Services business
processes to help customers modernize operations, strengthen governance, improve
visibility into financial performance, and maximize the value of their NetSuite
investment.
Required Experience
6+ years of relevant ERP consulting, Financial Services, finance, accounting,
operations, or business process consulting experience.
Strong NetSuite ERP functional consulting experience. Experience with other
enterprise ERP platforms (Oracle Fusion Cloud ERP, SAP, Microsoft Dynamics,
Workday Financials, Sage Intacct, etc.) will also be considered.
Experience supporting Financial Services organizations, including Consumer &
Commercial Financial Services, specialty finance, lending institutions, payments
and fintech organizations, wealth and asset management firms, Investment Banks,
Private Equity firms, venture capital organizations, or other financial
institutions.
Strong understanding of Financial Services business processes, including
financial management, record-to-report, order-to-cash, procure-to-pay, budgeting
and forecasting, cash management, regulatory reporting, compliance, audit
controls, and operational reporting.
Experience configuring and supporting NetSuite financial capabilities such as
OneWorld, multi-subsidiary and multi-currency environments, financial reporting,
saved searches, dashboards, workflows, approvals, SuiteAnalytics, and advanced
accounting functionality.
Experience gathering business requirements and translating them into scalable
solutions through configuration, customizations, integrations, reporting,
workflow automation, or business process improvements.
2+ years of external consulting or customer-facing advisory experience with
executive stakeholders.
Ability to analyze complex business requirements and develop strategic roadmaps
that deliver measurable business outcomes.
Strong communication, presentation, facilitation, and executive relationship
management skills.
Demonstrated passion for customer success, continuous improvement, and
delivering measurable business value.
Enthusiasm for adopting AI-enabled business processes and applying emerging AI
capabilities to solve customer challenges.
Preferred Qualifications
Experience with NetSuite Advanced Financials, Multi-Book Accounting, Advanced
Revenue Management, SuiteTax, SuiteBilling, Fixed Assets, Planning & Budgeting
(NSPB), EPM, SuiteProjects, SuiteAnalytics, or Analytics Warehouse.
Experience implementing or supporting Financial Services operational processes
such as portfolio accounting, investor reporting, fund operations, treasury
management, lending operations, payment processing, financial consolidations, or
regulatory compliance.
Experience designing or supporting integrations using SuiteTalk (REST/SOAP),
Celigo, middleware platforms, payment gateways, or third-party financial
applications.
Familiarity with NetSuite AI capabilities such as Text Enhance, Prompt Studio,
AI Connector Service, Exception Management, Narrative Reporting, Intelligent
Bill Capture, Ask Oracle, or SuiteScript AI APIs.
Experience helping customers adopt AI-enabled workflows through governance,
enablement, organizational change management, and business process optimization.
Working knowledge of advanced NetSuite platform capabilities, including custom
records, custom transactions, workflows, SuiteApprovals, Copy to Account,
advanced reporting, financial report customization, and security architecture.
Background in accounting, finance, banking, capital markets, investments,
private equity, treasury, or financial operations.
NetSuite ERP Consultant certification or other relevant Oracle NetSuite
certifications preferred.
Experience leading customer engagements, mentoring consultants, or serving as a
functional lead on complex ERP implementations or optimization projects.
Proven ability to collaborate across functional consultants, technical
consultants, developers, architects, project managers, and executive customer
stakeholders.
Travel Requirement
Minimal travel required, as appropriate.
Only Oracle brings together the data, infrastructure, applications, and
expertise to power everything from industry innovations to life-saving care. And
with AI embedded across our products and services, we help customers turn that
promise into a better future for all. Discover your potential at a company
leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why
we’re committed to growing a workforce that promotes opportunities for all with
competitive benefits that support our people with flexible medical, life
insurance, and retirement options. We also encourage employees to give back to
their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the
employment process. If you require accessibility assistance or accommodation for
a disability at any point, let us know by emailing
accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by
calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender identity, disability
and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and
conviction records pursuant to applicable law.
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