Patient Care Coordinator Access Strategies

The Patient Care Coordinator is the first point of contact, delivering excellent

customer service to patients and visitors both in person or by phone as well as

acting as a liaison between patients and providers throughout the administrative

flow of the patient experience. Performs all core front and back-office duties

with increased independence and demonstrated proficiency. Typically supports or

independently handles routine and basic healthcare services to ensure smooth

clinic operational excellence in support of Providence patient and their

families.

Providence caregivers are not simply valued – they’re invaluable. Join our team

at Providence Medical Group and thrive in our culture of patient-focused,

whole-person care built on understanding, commitment, and mutual respect. Your

voice matters here, because we know that to inspire and retain the best people,

we must empower them.

Required Qualifications

• 1 year of experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast-paced

environment, including handling confidential data with discretion.

• Electronic Medical Records (EMR) experience.

Our best-in-class benefits

[https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprovidence.jobs%2Fbenefits%2F&data=05%7C01%7Cethelleah.torres1%40providence.org%7C6da11282629946c936bc08dbf64b1e78%7C2e3190869a2646a3865f615bed576786%7C0%7C0%7C638374574718197112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=CHUc7JRL0t6AAExYx6UfCEVEH8gfmaw9cEOZ4wX0%2BZU%3D&reserved=0] are

uniquely designed to support you and your family in staying well, growing

professionally, and achieving financial security. We take care of you, so you

can focus on delivering our Mission [https://providence.jobs/mission/] of caring

for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease

my way.” Working at our family of organizations means that regardless of your

role, we’ll walk alongside you in your career, supporting you so you can support

others. We provide best-in-class benefits and we foster an inclusive workplace

where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals,

over 1,000 clinics and a full range of health and social services across Alaska,

California, Montana, New Mexico, Oregon, Texas and Washington. As a

comprehensive health care organization, we are serving more people, advancing

best practices and continuing our more than 100-year tradition of serving the

poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this

position.  The successful candidate's placement on the wage range for this

position will be determined based upon relevant job experience and other

applicable factors. These amounts are the base pay range; additional

compensation may be available for this role, such as shift differentials,

standby/on-call, overtime, premiums, extra shift incentives, or bonus

opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k)

Savings Plan with employer matching, health care benefits (medical, dental,

vision), life insurance, disability insurance, time off benefits (paid parental

leave, vacations, holidays, health issues), voluntary benefits, well-being

resources and much more. Learn more at providence.jobs/benefits

[https://providence.jobs/benefits/].

Applicants in the Unincorporated County of Los Angeles: Qualified applications

with arrest or conviction records will be considered for employment in

accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for

Employers and the California Fair Chance Act

[https://s3-us-west-2.amazonaws.com/images.provhealth.org/HR-onboarding/LA_County_Fair_Chance_Ordinance_2024.pdf].

Providence Clinical Network (PCN)  is a service line within Providence serving

patients across seven states with quality, compassionate, coordinated care.

Collectively, our medical groups and affiliate practices are the third largest

group in the country with over 11,000 providers, 900 clinics and 30,000

caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and

Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific

Medical Centers in western Washington; Kadlec in southeast Washington;

Providence’s St. John’s Medical Foundation in Southern California; Providence

Medical Institute in Southern California; Providence Facey Medical Foundation in

Southern California; Providence Medical Foundation in Northern and Southern

California; and Covenant Medical Group and Covenant Health Partners in west

Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer

[https://www.providenceiscalling.jobs/eeo/]. We are committed to the principle

that every workforce member has the right to work in surroundings that are free

from all forms of unlawful discrimination and harassment on the basis of race,

color, gender, disability, veteran, military status, religion, age, creed,

national origin, sexual identity or expression, sexual orientation, marital

status, genetic information, or any other basis prohibited by local, state, or

federal law. We believe diversity [https://providence.jobs/diversity/] makes us

stronger, so we are dedicated to shaping an inclusive workforce, learning from

each other, and creating equal opportunities for advancement.