Staff Product Manager, Post-Checkout Experience
Block · California, United States
SAP IT Business Systeme · Palo Alto, California, United States
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Company Description
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging
Job Description
As a Product Manager for Industry AI in Consumer Industries, you will define and drive new AI use cases in partnership with our customers across Retail, Consumer Products, and Wholesale Distribution. You will translate market needs and customer pain points into clear product priorities, partnering closely with engineering, design and data science to deliver intuitive, scalable and AI-powered capabilities.
You will work directly with teams at SAP. These teams include the Industry Business Unit, Customer Industry Solutions, Sales, and Pre-Sales. Your role is to support the development of AI use cases. This involves conducting scoping workshops, design assessments, feasibility assessments, and other project tasks.
Your goal is to turn use case ideas into functional assistants and agents. You will guide the process to align these project deliverables with the longer-term roadmap, validate concepts through rapid experimentation, and ensure the products and projects deliver measurable business outcomes. This role requires strong product judgment, good communication and customer facing skills, comfort with complex commercial domains and the ability to turn ambiguity into clarity.
You bring strong product leadership, clear communication, and the ability to guide teams through ambiguity. You are comfortable shaping new products from the ground up and collaborating across engineering, design, and go-to-market teams.
Additional Information
You will join a global product team of 5 - 10 individuals turning retail and consumer products use cases into AI driven capabilities ready to scale across the market. We work across engineering, services, design and go-to-market teams to deliver impactful, AI-driven commercial solutions.
You'll shape how product management is practiced across your area and beyond it. As a Product Manager, the expectation shifts from executing well to enabling others to execute well, and from contributing to strategy to co-owning it. Working without formal authority over engineering or design is the norm; your influence comes from the quality of your thinking and the strength of your relationships.
If you want broad organizational impact in product and are ready for the accountability that comes with it, this is the right fit. Skills used in this role include competitive analysis, market research, and managing product lifecycles. You will also develop product roadmaps, work through the software development life cycle, and make data-driven decisions.
You will also need skills in storytelling. Customer participation is important. AI-assisted engineering is also important. High-fidelity prototyping is important too. You will ensure the quality of AI outputs, use agentic AI daily, and build capabilities for AI adoption.
Location agnostic in the United States.
Equal Employment Opportunity (EEO) Statement Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process.
Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Compensation: USD 198200 - USD 420000 - yearly
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